Privacy Policy

Information We Collect

• Name, email address, phone number (when you register or place an order)
• Delivery address (required to ship your order)
• Payment information (processed securely by Razorpay — we never store card details)
• Order history and browsing activity on our site
• IP address and device information for security and analytics

How We Use Your Information

• To process and deliver your orders
• To send order confirmation, shipping updates, and invoices
• To respond to customer support queries
• To improve our website and product listings
• To send marketing emails (you may opt out at any time)
• To comply with legal obligations

Data Sharing

We do not sell or rent your personal data to third parties. We share your data only with:

• Shiprocket / Courier partners: to deliver your order (name, phone, address)
• Razorpay: for secure payment processing
• Government authorities: if required by law

Cookies

We use essential cookies to keep you logged in and maintain your cart. We may also use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function properly.

Data Security

We use industry-standard security measures including HTTPS, encrypted database connections, and secure session management. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing support@bookshops.in. We will respond within 7 business days.