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Anger in the Air (English, Joyce a. Hunter)
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Book Details
| ISBN-13 | 9780754671930 |
| ISBN-10 | 0754671933 |
Product Description
About the Book
The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Feder…
ISBN: 9780754671930
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