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Beurteilung Von Dienstleistungsqualität (English, Sabine Haller)
Deutscher Universitatsverlag

Beurteilung Von Dienstleistungsqualität (English, Sabine Haller)

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About the Book

In emer Zeit, in der der "Weg in die Dienstleistungsgesellschaft" mit Nachdruck weiter beschritten wird und in der "Total Quality Management" allerorts gefordert wird, mu die Frage nach begr�ndeten Qualit�tsurteilen gerade auch fur Dienstleistungen einen zentralen Stellenwert einnehmen. Betriebliche Praxis wie auch wissenschaftliche Forschung haben sich in den vergangenen Jahren in steigendem Ma e den Fragestellungen angenommen: Wie entstehen sub…

ISBN: 9783824465101

Book Specifications

ISBN-139783824465101
ISBN-103824465108
PublisherDeutscher Universitatsverlag
CategoryDeutscher Universitatsverlag

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