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Call Center -- Mittelpunkt Der Kundenkommunikation (English, Bodo Böse | Stephen Fedtke | Matthias Temme)
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Call Center -- Mittelpunkt Der Kundenkommunikation (English, Bodo Böse | Stephen Fedtke | Matthias Temme)

By Bodo Böse | Stephen Fedtke | Matthias TemmeVieweg+teubner Verlag
₹3,623

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Book Details

ISBN-139783322898371
ISBN-103322898377

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About the Book

Als man uns vor mehr als zwei Jahren "zu motivieren" versuchte, unsere Kenntnisse, Erfahrungen und �berlegungen zu der The- matik CaU Center in ein Call Center-Buch einzubringen, fragten wir uns immer wieder, warum gerade wir dies tun sollen. Gab es nicht schon genug Publikationen und Statements zu die- sem Thema von anerkannten Experten, denen �berdies eine Autorenrolle viel besser stand als uns? Ermutigt und angeregt durch die Resonanz vieler Z…

ISBN: 9783322898371

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