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Delivering Public Services That Work Volume 2 (English, Charlotte Pell | John Seddon)
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Book Details
| ISBN-13 | 9781908009685 |
| ISBN-10 | 1908009683 |
Product Description
About the Book
Behind the doom-laden headlines, a quiet revolution is taking place in the public sector. In the police... hospitals... local government... social welfare... costs have been significantly reduced, services have improved and there is a real 'danger' of improving morale. There is now no politician or executive in any branch of local government or any area of the public sector who can say: "It won't work here". The evidence is clear: it does work he…
ISBN: 9781908009685
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