Digital Service Platforms
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Product Description
"Digital Service Platforms" by Kyeong Kang. E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more. Book details: 192 pages, published 2021. Order now on BookShops.in with fast, reliable delivery across India.
Book Specifications
| ISBN-13 | 9781839691010 |
| ISBN-10 | 1839691018 |
| Publisher | Intechopen |
| Language | english |
| Print Length | 210 pages |
| Category | Computers & Internet |
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