
Ein Meßkonzept Für Die Bankloyalität (English, Ralf Polan)
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Product Description
About the Book
Ralf Polan erarbeitet die Struktur der Bank/Kunde-Beziehung in einem Verhaltensmodell. Darauf basierend werden ein Me konzept für die Ausprägung der Bankloyalität entwickelt und Ansatzpunkte für eine Intensivierung der Geschäftsbeziehung und Erhöhung der Kundenbindung geliefert.
ISBN: 9783409132435
Book Specifications
| ISBN-13 | 9783409132435 |
| ISBN-10 | 3409132430 |
| Publisher | Gabler Verlag |
| Category | Gabler Verlag |
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