Engineering
Konzepte Für Das Service Engineering (English, Thomas Herrmann | Uwe Kleinbeck | Helmut Krcmar)
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About the Book
In den letzten Jahren wurde der Dienstleistungssektor immer wichtiger. Die Standards bei der Entwicklung sind aber noch nicht denen bei der Produktentwicklung vergleichbar. Die umfassende Disziplin des "Service Engineering" hat deswegen spezielle Methoden entwickelt, die die systematische Planung und Entwicklung von Dienstleistungen verbessern. Diese komplexe Aufgabe in Unternehmen kann oft nur durch die Einbindung verschiedener Fachdisziplinen e…
ISBN: 9783790802375
Book Specifications
| ISBN-13 | 9783790802375 |
| ISBN-10 | 3790802379 |
| Publisher | Physica-Verlag |
| Category | Engineering |
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