Deutscher Universitatsverlag
Kundenbindungssysteme Für Kreditinstitute (English, Stefan Richter-Mundani)
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Product Description
About the Book
Der Autor stellt den Zusammenhang zwischen Kundenzufriedenheit und Kundenbindung dar. Kundenorientierung, Dienstleistungsqualität und Beschwerdemanagement sind wichtige Bestandteile wirkungsvoller Kundenbindungssysteme.
ISBN: 9783824467945
Book Specifications
| ISBN-13 | 9783824467945 |
| ISBN-10 | 3824467941 |
| Publisher | Deutscher Universitatsverlag |
| Category | Deutscher Universitatsverlag |
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