Oh Behave: Reinforcing Successful Behaviors at Work With Consequences

This guide to motivational techniques explains how to take the tools of professional performance improvement experts and apply them in both life and work. Drawing on lessons from traditional catalog-based consumer incentive programs as well as cutting-edge Internet-based employee performance systems, these techniques reveal and explain the encouragement methods of successful managers. Industry and family case studies illustrate the common ideas behind motivational systems as well as the specific ways in which they can be applied.