Engineering
Service Engineering (English, K. Schneider | Hans-Jörg Bullinger | August-Wilhelm Scheer)
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About the Book
Das Konzept des Service Engineering beschreibt Vorgehensweisen, Methoden und Werkzeuge f�r die systematische Planung, Entwicklung und Realisierung innovativer Dienstleistungen. Dieses Buch verschafft Wissenschaftlern und Praktikern gleicherma en einen �berblick �ber den aktuellen Kenntnisstand. Dar�ber hinaus werden auch zuk�nftige Tendenzen im Service Engineering besprochen. F�r die Neuauflage wurden hierf�r Beitr�ge aktualisiert sowie zus�tzlic…
ISBN: 9783540253242
Book Specifications
| ISBN-13 | 9783540253242 |
| ISBN-10 | 3540253246 |
| Publisher | Springer |
| Category | Engineering |
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