McGrawHill
The New Gold Standard (English, Joseph Michelli)
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Product Description
About the Book
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standa…
ISBN: 9780071548335
Book Specifications
| ISBN-13 | 9780071548335 |
| ISBN-10 | 0071548335 |
| Publisher | McGrawHill |
| Category | McGrawHill |
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