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The Quality Library (English, Sara Laughlin | Ray W. Wilson)
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Book Details
| ISBN-13 | 9780838909522 |
| ISBN-10 | 0838909523 |
Product Description
About the Book
In an environment of budget cuts and freezes, libraries must keep a tight rein on costs and inefficiencies. This title offers a methodology to pinpoint trouble areas and improve processes. It provides administrators an understanding of their suppliers and customers. It empowers front-line staff to make improvements and better decisions.
ISBN: 9780838909522
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