Design Strategies in Public Services (English, Maria Cucciniello | Greta Nasi | Gregory Porumbescu)

Name: Design Strategies in Public Services (English, Maria Cucciniello | Greta Nasi | Gregory Porumbescu)
SKU: isbn-9781009451727
Price: 2110.00 INR
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ISBN: 9781009451727

By Maria Cucciniello | Greta Nasi | Gregory PorumbescuCambridge University Press

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About the Book

This Element explores the transformative impact of integrating service design principles into public management and administration, championing a user-centred approach and co-design methodology. By reviewing existing literature, the authors define the scope and applications of service design within public administration and present three empirical studies to evaluate its implementation in public services. These studies reveal a trend towards embr…

ISBN: 9781009451727

Book Specifications

ISBN-13	9781009451727
ISBN-10	1009451723
Publisher	Cambridge University Press
Category	Art History

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